Secure Oracle Support Services

Secure Oracle Support Services

OASYS, INC. delivers Secure Oracle Support Services 24/7

 

  • Dedicated support team that will know your systems.

  • Onsite and remote services available

  • Dedicated 1-800 number for immediate access to your dedicated support team.

  • Oracle Expert Teams consisting of US Citizens on US Soil. Our team members hold security clearances and are ready and willing to obtain the necessary clearances required by your Organization.

  • Reactive issue resolution and Proactive Guidance for issue prevention and overall reduction of reactive issues

Expertise in database technologies, midddleware, servers, storage and more.

Oracle Expert teams of US Citizens on US Soil with Security Clearances

OASYS, INC. provides a comprehensive annual support service offering.

  • Highly experienced Oracle engineers with decades of Oracle support expertise provide a personalized service to meet all of your Oracle Support needs.

  • A Team Technical Lead is assigned to every account and will lead a team of engineers to deliver both proactive and reactive delivery of services to your company.

  • OASYS, INC. is a trusted partner of Oracle Corporation. We will leverage Oracle Corporation Support Services when necessary for new bugs or patches or to bring vendor expertise to the table.

  • OASYS, INC. will work with your vendors, whomever they may be to jointly resolve issues.

  • OASYS, INC. will log Service Requests with Oracle Corporation, collect and scrub diagnostic files before providing to Oracle or any other vendor.  Customers realize an immediate return on their investment due to the volume of work removed from their staff for logging and managing service requests with Oracle Corporation.

  • We know the Oracle corporation landscape and how to navigate through it to expedite resolution of your issues.

  • The dedicated support team assigned to you will work remotely and onsite to deliver the highest quality support service and remove your staff from the Oracle Support Service Request process.

  • Your dedicated team knows your IT environment and will work alongside your technical team to support your unique technology and operational needs.

  • The combination of our product knowledge and knowledge of your systems results in a highly efficient support process to shorten the time to resolution.

  • We keep your information secure whether it is PHI, PII, Top Secret or classified information.

  • All diagnostic files needed by Oracle Corporation for resolving issues can be collected and scrubbed by your OASYS, INC. team before providing to Oracle Corporation.

  • OASYS, INC. is a preferred partner of Oracle Advanced Customer Support.

Contact

 

650 Pratt Ave. NW, Suite C

Huntsville, AL 35801

T: 256-801-9006

Email: info@oasys-incorporated.com

 

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